Safety & Security

We have built the Aigenpulse Platform from the ground up with security and safety of data as a principal priority. Every aspect of platform development and function is designed to ensure complete data integrity, traceability, and security within our system. These priorities underpin how we create our code, how our developers are trained, how we stress test our Platform and how we align to international standards of quality, information management and automated systems compliance. We continue to focus this much effort on security and safety because holding your data in our Platform is a responsibility we don’t take lightly.

Public/private cloud, on-premises deployment

The Aigenpulse Platform is cloud-first, and cloud vendor-agnostic. This means we can deploy the Platform to a private cloud that is provisioned and managed directly by your IT team. This lets you keep close control over resource allocation, scaling for computationally intensive jobs and the movement of files between storage environments.

Because we realise that every customer will have different requirements, we can also host single tenant instances for customers in secure public cloud environments. Aigenpulse is an accredited Google Cloud Partner and follows cloud best practises in system administration, security and Platform deployment. These instances will automatically scale for computational load and storage, and benefit from >99% uptime.

For organisations that elect not to use cloud hosting we can also deploy the Aigenpulse Platform on-premise, on local hardware. Although this is a more involved process, on premise deployment gives the customer IT department full control over resource allocation, networking and governance. Aigenpulse is happy to advise customers on streamlining on-premises deployments.

Your data requires best in class safety and security

Speak to one of our scientists to find how you can ensure the safe usage and secured storage of your data with the Aigenpulse Platform.

Contact us

Authentication and audit

The Aigenpulse Platform is fully encrypted and has multiple levels of user access – from administrators to restricted users. Aigenpulse is compatible with Lightweight Directory Access Protocol (LDAP) and Single-Sign On (SSO) protocols for user management. User group control can either reside with the customer directly, or within the Aigenpulse User Management facility. All interactions, data integrations, executed workflows and analytical tasks are audited on the Aigenpulse Platform with timestamps, user identification and parameters – for fully transparent audit trails.

ISO compliance

Aigenpulse is certified to ISO 9001, the International standard that specifies the general requirements for quality management systems (QMS). Our reputation is built on the strength of our platform and how we continually improve our platform, but also on the satisfaction of our global customers. Aigenpulse customers benefit from rapid development times thanks to optimised, well-structured, and fully documented processes including complaints and Corrective Action Preventive Action (CAPA) management. Our highly-trained, qualified team is here to work with you.

Aigenpulse is certified to ISO 27001:2013, the international standard that specifies the requirements for establishing, and improving an information security management system (ISMS) for an organisation. We use these best practices to meticulously examine, establish and continually evolve effective measures to mitigate any security risk to our customers’ data. These stringent, systematic and process-driven approaches are developed to effectively manage risks that affect data confidentiality, integrity and availability.